Yesterday I fired up an old Exchange Server 2007 VM lab environment. The first thing I saw when I started the Exchange Management Console (EMC) was a pop-up message saying, “The following servers in your organization are currently unlicensed”, as shown below.
After clicking OK, I got the another pop-up message saying, “The server ‘<server_name>’ is unlicensed and has exceeded its trial period for licensing.
Fair enough, it had been a long time since I had installed the test environment. After obtaining a valid license key from MSDN I went back to the EMC to update the product key. The only problem was I couldn’t find the option anywhere! I found the following information on Technet:
“Open the Exchange Management Console.
- In the console tree, expand Server Configuration.
- In the result pane, select the server that you want to license.
- In the action pane, under the server name, click Enter Product Key. The Enter Product Key wizard appears.
- On the Enter Product Key page, type the product key for the Exchange server, and then click Enter.”
Even with these instructions I still couldn’t find the option.
Then it struck me that I was using the 32-bit version of Exchange Server 2007, which clearly can’t be licensed because it is not supported for production use. Doh!
After some further digging I even found wording in the Help documentation that talks about entering the product key:
This action is available only if you installed the 64-bit version of Exchange 2007″
RTFM anyone? 🙂
Because you cannot license a 32-bit version of Exchange Server 2007 your options are to either re-install the trial version or to live with the warning messages. Interestingly the license warnings are just that – i .e. they do not impede or remove functionality.
I thought I would blog about this to save others from going through the same time-wasting process 🙂